Program Managers
Our PM’s can be utilized both on and off-site. Our PM’s will assist with all aspects of your system deployment. Our PM’s are factory certified in all of your products, and can assist with:
Creation of project overview and timelines.
Compiling all tenant / client information needed for a successful deployment.
Ongoing oversight of the deployment.
Tenant / client training.
Ongoing administration of the security systems program.
System Administrators
Our SA’s can be utilized both on and off-site. Our SA’s can assist with all aspects for the maintenance and operations of your security systems. Our SA’s are factory certified in all or your products, and can assist with:
Maintaining current operations system software, applications and firmware.
Training onsite personnel.
Badging.
Pulling and processing video.
Command Center Administrators
Our CCA’s can assist with all aspects of your Command Center Operations. Our CCA’s are factory certified in all or your products, and can assist with:
Day to day Command Center operations.
Oversight of existing Command Center Operations.
Training of existing personnel.
Virtual Command Center Operations and Support
Our VCCA’s can be utilized to provide both off-site Command Center operations and/or support. Our VCCA’s are factory certified in all or your products, and can assist with:
Day to day Command Center operations.
Oversight of existing Command Center Operations.
Training of existing personnel.
Overflow support and / or after-hours support.
Managed Services Ecosystem
Smart Visitor
Web-based visitor and vendor management that streamlines the visitor process as well as vendor and visitor reporting. This requires little to no hardware and is cloud based.
Smart View
Cloud-based video solutions that allow for remote video monitoring using analytics and central station. This can eliminate or reduce guard patrols.
Smart Training
Online, subscription-based training modules that can be offered as another value add for clients.
Smart Patrol
Get real time GPS coordinates for Officers and incidents.
Smart Identity
Multi-factor authentication that is cyber secure. One of the key offerings is Bluetooth credentials that allow tenants to unlock doors from their mobile devices.
Smart Guard
Building work force management solutions with web alert software for command centers. VIP mobile panic alarms are also available.
Smart Com
Building intercom management with an afterhours call center and emergency intercom monitoring. This can provide easy add-on revenue from current clients and help them reduce onsite staff.
Smart Alarm
Alarm monitoring services that are partnered with a UL-certified central station. Full reporting and testing are also provided.
Smart Access
Cloud-based access control to allow users to access their systems any time, anywhere. This is a modern approach compared to the on-premise systems of years past.
